Totmeal wants you to be happy with your purchase. If for some reason you are not, we will gladly accept your return within 30 days of purchase. Merchandise must be returned in the original package and in saleable condition. Our hassle-free return policy is part of our commitment to taking care of you every step of the way.

The following items cannot be returned for a refund:

  • Shipping and handling charges are not refundable.
  • Items not purchased on our website at
  • Items purchased on final sale
  • Used items or items without original packaging intact
  • Items without receipt or proof of purchase
  • International orders


To return an item, please email with your order number and items to be returned. You will then receive a return authorization number with instructions. For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy.

Once your item is received and inspected by our Customer Care Team, your claim will be processed and a credit or refund will be issued for the value of the products (Shipping and handling are not refundable), within 7 to 14 business days.

Please note: We are not able to offer exchanges at this time. Instead, you may request a return for your original item(s) and then place a new order on our site.